Warranty and complaints
We care about our products and naturally do our best to deliver them to you in top condition. However, it sometimes happens that an order is damaged during transport or that something else happens that means you can make a claim under the warranty. Under European law, we are liable for any lack of conformity that becomes apparent within two years of delivery of the goods. You may have additional rights under Dutch law.
If you discover or should discover a defect in the product, you must contact us within a reasonable period. A reasonable period is in any case two months. Under certain circumstances, a period of longer than two months may also be acceptable. If you contact us in time, we will arrange a free repair or replacement.
Complaints
It can always happen that something doesn't go exactly as planned. We recommend that you first report any complaints to us by emailing info@boldons.com .
From February 15, 2016, consumers in the EU will also be able to register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.
Frequently asked questions to Boldons
Boldons takes the automotive standard to a higher level through extensive car, scooter and motorcycle accessories, enthusiast products and offers user-friendly installation support.
Boldons sells a wide range of products including license plate holders, car accessories, track frames with race track posters, shirts, stickers, cleaning products, and more.
You can order products by adding them to your shopping cart, filling in the required details, choosing the payment method, and receiving a confirmation email.
Detailed shipping and returns information can be found on the shipping and returns page of the website.
Return policy information can be found on the shipping and returns page of the website.
Boldons accepts various payment methods, including iDeal, Apple Pay, credit card, PayPal, Google Pay, Mastercard, American Express and Visa.
Assembly instructions are available on the Boldons website under the specific product, as well as on the Boldons YouTube channel.
Yes, Boldons offers tire service by appointment, including tire filling (repairing) and replacement. Please contact us for more information.
You can contact Boldons via e-mail ( info@boldons.com ), telephone (085-0609769) and soon also via a chat function.
Warranty policy information can be found on the warranty page of the website.
Yes, star customer ratings and text reviews are available on the product pages.
Details of Boldons' privacy policy can be found in the privacy policy on the website.
Yes, all products have been carefully tested. Always read the instructions for safe use.
Yes, the Boldons loyalty program will be launched soon and will be available on Boldons.nl.
Current promotions and discounts are clearly stated on the webshop, but please note that these may vary and are not always available.
Yes, Boldons offers customization, such as custom Instagram stickers and license plate holders. Availability is stated on the product page.
Boldons collaborates with various companies and brands, which can be found on the brands and collaboration page of the website.
Boldons is committed to environmental awareness, although this can sometimes be challenging. Details about packaging and sustainability efforts are available on the website.
The FAQ page was last updated on 12-08-2023. We strive for regular updates to keep the information current.
Boldons strives for the highest possible customer satisfaction through excellent customer service and fast processing of orders and any complaints.
Boldons' corporate mission is to inform customers about their products through various channels, including videos, text and helpdesk support, and to create a new standard in the automotive sector.